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Shipment Verification

Verify every outbound shipment against its order before it leaves.

DispatchE-commerceDistribution3PL

Overview

Incorrect shipments — missing items, wrong items, extra items — cost money to correct and damage customer relationships. Shipment Verification scans the entire shipment and compares it to the order manifest in real time, before anything is loaded or dispatched. Problems are found and fixed at the source, not at the destination.

The Problem

Picking errors, labelling mistakes and last-minute substitutions mean outbound orders regularly leave incorrect. The error is discovered by the customer, who then files a claim. By then the goods are in transit, the operator has moved on, and reconciliation is a manual nightmare.

Workflow

Step-by-step: how this use case works in the Loccuro operator app.

  1. 1
    Load the order
    Select the outbound order from the queue. The expected item list loads automatically.
  2. 2
    Select destination
    Confirm the shipment destination for the movement record.
  3. 3
    Scan all items
    Scan every RFID tag in the shipment. Items are checked off the manifest as they are detected.
  4. 4
    Real-time reconciliation
    The screen shows verified items (green), missing items (amber) and unexpected extras (red) as you scan.
  5. 5
    Confirm when complete
    Once everything is verified, confirm. The shipment is marked dispatched and a complete verification record is saved.

Key Benefits

Related Use Cases

See Shipment Verification live

Book a 30-minute demo and we'll walk you through this workflow — and any others relevant to your operation.