Overview

Managing orders across operators, locations and shifts without a unified system creates chaos — things fall through the gaps between paper, email and spreadsheet. Order Management gives every order a digital lifecycle inside Loccuro: creation, item assignment, transit tracking and delivery confirmation — with every step logged by operator and timestamp.

The Problem

In facilities that handle customer or internal orders manually, orders are tracked on whiteboards, in spreadsheets or in people's heads. Status is unclear, items get assigned to the wrong orders, and delivery confirmation is verbal. Disputes are unresolvable.

Workflow

Step-by-step: how this use case works in the Loccuro operator app.

1

Create the order

Enter a customer or internal reference, select the target delivery location, and optionally add notes.
2

Assign items

Scan RFID tags to add items to the order. Each scan adds a verified item to the pick list.
3

Mark as ready

When fully picked, move the order to "ready for pickup". The status is visible to all operators in real time.
4

In transit

The collecting operator marks the order as in transit when goods are loaded for delivery.
5

Deliver and close

Scan at the destination to confirm delivery. The order closes automatically with a complete item-level delivery record.

Key Benefits

Full order lifecycle tracked in one system
Every status change logged with operator and timestamp
Item-level delivery confirmation — not just "delivered"
Integrates with external ERP or WMS orders
Real-time status visible to all operators and managers

Related Use Cases

See Order Management live

Book a 30-minute demo and we'll walk you through this workflow — and any others relevant to your operation.

Book a Demo Browse all workflows